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Install the desktop app

The desktop app runs Tradrr in its own window on macOS or Windows. Same account, same workspaces as in the browser.

Applies to Desktop and WebUpdated 2 Nov 2026Read time 2 min

Download the installer

The installer is offered inside the web app, so sign in there first.

  1. Open app.tradrr.com in your browser and sign in. See Sign in and choose a plan.
  2. In the top bar, click the Account button.
  3. Click Get desktop app. The list opens with your platform choices.
  4. Click macOS or Windows. The download starts in a new tab.
The Account button is at the right end of the top bar.The Account button is at the right end of the top bar.
The Account button is at the right end of the top bar.
  1. 1
    Account
    Opens the Account panel, where Get desktop app is listed.
  2. 2
    Help & Support
    Shows the desktop version and update status once you run the desktop app.

Tip. Inside the desktop app the Account panel doesn't list Get desktop app, because you already have it.

Install on macOS

  1. Open the downloaded Tradrr.dmg file.
  2. Follow the window that opens to install Tradrr.
  3. Start Tradrr and sign in.

The macOS build is universal, so it runs on Apple silicon and Intel Macs.

Install on Windows

  1. Run the downloaded Tradrr.exe installer.
  2. Allow the administrator prompt. The installer needs administrator permission.
  3. Choose the install folder when asked. The default is fine.
  4. Finish the installer. Tradrr starts when it's done.

Sign in

Sign in with the same email or Google account you use in the browser. Your workspaces, settings and subscription follow the account. On your first sign-in, Tradrr offers a starter workspace. See Pick a starter workspace.

Updates

The Tradrr app itself updates automatically. The desktop app is released separately, so a new desktop version comes as a new installer you download.

  • When a new desktop version is out, a small notice says the new Tradrr version is ready to download. Click Download to get it, or Later to hide the notice for now.
  • To check for yourself, open Help & Support. The Desktop version row shows your version and one of Up to date, Update available or Unable to check. If an update is available, a download arrow shows in that row.
  • Click a version row to copy the number. Handy when you contact support.

Troubleshooting

ProblemWhat to do
The installer does not start or is removedCheck whether antivirus or security software quarantined the file. Allow it and run the installer again.
The installer fails on WindowsRun it with administrator permission. Restart the computer after changing security settings, then try again.
Tradrr opens but cannot reach the platformCheck that a firewall or network rule is not blocking the app.
You do not see Get desktop appYou are probably already in the desktop app. Open Tradrr in a browser to see it.

If you are still stuck, send a ticket with your operating system, any error message and the step where it fails. See Support tickets and live sessions.

System requirementsRecommended computer, graphics, internet and browser setup for running Tradrr with footprint charts and multi-window layouts.Sign in and choose a planCreate a Tradrr account, sign in on auth.tradrr.com, and choose a plan when your access is inactive.Pick a starter workspaceChoose one of four ready-made layouts and your markets the first time you open Tradrr, or add a starter workspace later.Fix connection problemsRead the connection indicators and fix sign-in failures, ended sessions, missing history and order connections that are offline.

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