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Sign in and choose a plan

One Tradrr account works on desktop, in the browser and on mobile. You sign in once, and your plan decides what the app lets you open.

Applies to Web and Desktop and MobileUpdated 2 Nov 2026Read time 2 min

Create an account

  1. Open app.tradrr.com/signup. The page says Your workspace starts here.
  2. Fill in the form in the panel on the right. If you closed the panel, click Create account to open it again.
  3. Finish the signup. You can use Google instead of a password.
  4. When signup is done, Tradrr opens and signs you in.

If the form doesn't load, use Open signup separately in the panel footer. If you finished signup in another tab, click Already finished? Open Tradrr.

Sign in

  1. Open app.tradrr.com, or start the desktop app.
  2. Tradrr sends you to the sign-in page on auth.tradrr.com.
  3. Sign in with your email or with Google.
  4. Tradrr brings you back to the app.

Tip. Look at the address bar before you type your password. Real Tradrr sign-in pages are on auth.tradrr.com.

If your access is inactive

If your account has no active plan, Tradrr shows Activate your access. and says your access is inactive.

  1. Click Choose a plan. The plan panel opens on the right.
  2. Pick a plan and finish checkout in the panel. You stay inside Tradrr.
  3. When checkout is done, Tradrr opens your workspace. Your access updates on its own.

The panel header shows which account you're using. If it's the wrong one, click Use a different account. You can compare plans and prices at tradrr.com/#pricing.

If you sign in with Google on an account with no plan, Tradrr tells you the sign-in worked and your access is inactive. Then it takes you to the same plan panel.

Check your access

Click the Account button in the top bar. The Account panel lists each product with its status: Active, Inactive (with a lock), Checking… or Unavailable. The refresh button next to your email checks again. Free-trial products show how many days are left. See Plans and free trial.

Log out

Open the Account panel and click Log out. On mobile, open the menu, choose Settings, then Log out.

Troubleshooting

ProblemWhat to do
You are signed in but see Activate your access.You probably signed in with a different account than the one you paid with. Click Use a different account and sign in with the right one.
You subscribed but access still shows InactiveClick the refresh button in the Account panel, or Check access in the checkout panel. Access updates automatically after checkout.
The Account panel shows UnavailableTradrr couldn't check your access. Try again. Your subscription has not been changed.
Nothing seems to workOpen a ticket. See Support tickets and live sessions.
Plans and free trialSee which Tradrr products your account has, read the free-trial badge, and start or manage a plan from the Account panel.Manage your subscriptionOpen Billing and subscriptions from the Account panel to manage your plan, payment details and trial without leaving Tradrr.Install the desktop appDownload Tradrr for macOS or Windows from the Account menu, install it, sign in and keep it up to date.Pick a starter workspaceChoose one of four ready-made layouts and your markets the first time you open Tradrr, or add a starter workspace later.

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